Refund Policy

At ShipTribes, we are committed to providing our members with a high-quality and valuable service. As such, we offer a 15-day free trial period for all new members, allowing you to explore our platform and determine if it meets your needs before committing to a paid membership.

Refunds

We offer a “no questions asked” refund policy. For month-to-month subscriptions, if you request a refund, we will refund the subscription amount for the month in which the refund is requested. For annual subscriptions, you are eligible for a refund within 30 days of your initial payment.

Cancellation and Termination

If you decide that our service is not suitable for your needs, you may cancel your membership at any time. Cancellations will be processed according to the refund policy outlined above.

We reserve the right to cancel your membership at our sole discretion, for any reason or no reason, with or without notice. However, we commit to providing a reason for the cancellation when possible. If your membership is canceled, you may be entitled to a refund in accordance with our Refund Policy.

By accepting these terms, you acknowledge and agree that we may terminate your access to our services without liability, except for a refund as described in our Refund Policy, if applicable. This policy is subject to applicable federal and state laws.

We reserve the right to terminate or suspend your membership if you violate our Terms of Use or Privacy Policy.

Privacy and Data Protection

We take your privacy and data protection seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our service, you agree to the terms and conditions outlined in our Privacy Policy.

Contact Us

If you have any questions or concerns regarding our refund policy or any other aspect of our service, please feel free to contact our customer support team. We are here to assist you and ensure that you have a positive experience with ShipTribes.